SR469-P5-HI-A20-E GE

Further,robotic process automation technology is moving from task processing based on comparison and identification to task processing based on prediction of future events.The current robotic process automation technology generally focuses on the replacement of manual operations by software programs on the basis of effective identification.In the accounting process,the information that meets certain characteristic requirements is classified and the corresponding report is generated.In the reimbursement process,the authenticity of the bill is checked and the approval is promoted according to the specified requirements.In the customer service,the corresponding requirements are given by the customer.Provide more matching responses,etc.,all based on comparison and identification.However,in the context of the rapid development of artificial intelligence technology,as an important part of intelligent technology,robotic process automation technology must be integrated with other artificial intelligence technologies.With the support of big data,cloud computing and machine learning,etc.,which can predict the future equipment operation status and the behavior orientation of individuals,groups,organizations,etc.,and then make automatic decisions and take corresponding actions to better complete work tasks for future events.

更进一步，机器人流程自动化技术正在从比对识别基础上的任务处理走向基于对未来事项预测基础上的任务处理。目前的机器人流程自动化技术，普遍都是着眼于软件程序在有效识别基础上对人工操作进行替代。在账务处理中将符合某些特征要求的信息归类并生成相应的报表，在报销处理中对票据进行真伪查验和按照规定的要求推进审批，在客户服务中根据客户给出的要求相应地提供较为匹配的回应等，都以比对识别为基础。不过，在人工智能技术飞速发展的大背景下，作为智能化技术的重要组成部分，机器人流程自动化技术必然与其他各种人工智能技术相互融合，在大数据、云计算和机器学习等的支持下，能够对未来的设备运行状况和个体、群体、组织等的行为取向作出预测，进而作出自动决策并采取相应的行动，以更好地针对未来事项完成工作任务。