CRM is the first area where Chinese users accept the application model of SaaS,and Salesforce can be called a banner of SaaS CRM.At present,Salesforce has reached a strategic cooperation with Alibaba to integrate Alibaba Cloud to provide services and support to Chinese enterprise customers;Sage provides an integrated CRM solution based on 300 cloud;ZOHO provides a SaaS cloud CRM customer management system with high customization capabilities and flexibility;SugarCRM cooperates with Tencent Cloud to provide cross-platform,multi-terminal,cloud deployment,and global access CRM solutions;Adobe,a veteran technology software company,also relies on Experience Cloud to enter digital marketing and digital experience business.,started cloud service transformation,and successfully entered the Chinese SaaS CRM market.
CRM是中国用户最先接受SaaS这种应用模式的领域,而Salesforce堪称SaaS CRM的一面旗帜。目前,Salesforce已与阿里巴巴达成战略合作,集成阿里云向中国企业客户提供服务与支持;Sage提供基于300 cloud的集成CRM解决方案;ZOHO提供具有高度定制能力和灵活性的SaaS云端CRM客户管理系统;SugarCRM与腾讯云合作,提供跨平台、多终端、云部署、全球访问的CRM解决方案;而Adobe这家老牌的科技软件公司,也凭借着体验云Experience Cloud,杀入数字营销和数字体验业务,开始云服务转型,并成功跻身中国SaaS CRM市场。
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